Privacy Policy
Decon5 LLC
Effective Date: March 1, 2026
1. Introduction
Decon5 LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, or communications. Please read this policy carefully. By using our services, you agree to the terms outlined below.
2. What Information We Collect
We may collect the following types of information:
Personal Identification Information:
Full name
Email address
Phone number
Mailing/billing address
Business Information:
Company name
Job title or role
Technical Information:
IP address
Browser type and version
Device type and operating system
Pages visited and time spent on our site
Referring URLs
Communication Information:
Messages, inquiries, or feedback submitted through our contact forms
SMS/text message opt-in consent and records
3. How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery – To provide, operate, and improve our products and services
Communication – To respond to inquiries, send confirmations, and provide customer support
Marketing & Promotions – To send relevant offers, updates, and promotional content (only where you have consented)
SMS Messaging – To send text message communications you have explicitly opted into
Compliance & Legal – To meet legal obligations and enforce our terms of service
Analytics & Improvement – To understand how our website and services are used in order to enhance the user experience
We will not use your information for any purpose not listed above without obtaining your prior consent.
4. SMS Opt-In Policy
Decon5 LLC offers SMS/text message communications for service updates, promotions, and customer support purposes.
Consent:
By providing your phone number and opting in to SMS communications, you expressly consent to receive text messages from Decon5 LLC. Opt-in may occur through our website forms, verbal agreement, or other documented methods.
Message Frequency:
Message frequency may vary depending on your interactions with us and the nature of your service agreement.
Message & Data Rates:
Standard message and data rates may apply depending on your mobile carrier plan.
Opting Out:
You may opt out of SMS communications at any time by:
Replying STOP to any text message you receive from us
Contacting us directly at (954)466-1811
Reply HELP to any SMS message for assistance or contact us at (954)466-1811
⚠️ 5. NO Sharing of SMS Opt-In Information — CRITICAL NOTICE
Decon5 LLC does not sell, rent, share, lease, or otherwise disclose SMS opt-in data, phone numbers, or consent records to any third party, affiliate, partner, or external organization for any purpose, including marketing.
SMS opt-in consent is collected solely for use by Decon5 LLC and will never be used for third-party marketing, sold to data brokers, or transferred to any outside entity.
This policy is strictly enforced and applies regardless of any business relationship, acquisition, or data-sharing arrangement.
6. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website.
Types of Cookies We Use:
Cookie TypePurposeEssential CookiesRequired for the website to function properlyAnalytics CookiesHelp us understand how visitors interact with our siteMarketing CookiesUsed to deliver relevant advertising contentPreference CookiesRemember your settings and preferences
Third-Party Tracking:
We may use third-party analytics and advertising tools (such as Google Analytics) that place cookies on your device. These tools collect anonymized data to help us improve our services.
Managing Cookies:
You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.
7. Data Security Practices
We take the security of your personal information seriously and implement the following measures to protect it:
Encryption – Sensitive data is encrypted in transit using SSL/TLS protocols
Access Controls – Only authorized personnel have access to personal data, on a need-to-know basis
Secure Storage – Data is stored on secured servers with industry-standard safeguards
Regular Audits – We periodically review our data collection, storage, and processing practices
Breach Response – In the event of a data breach, we will notify affected individuals in accordance with applicable law
While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
8. Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal data:
✅ Access – Request a copy of the personal information we hold about you
✅ Correction – Request that inaccurate or incomplete information be updated
✅ Deletion – Request that your personal data be deleted ("right to be forgotten")
✅ Opt-Out of Marketing – Unsubscribe from marketing emails at any time via the unsubscribe link in our emails
✅ Opt-Out of SMS – Reply STOP to any SMS message or contact us directly
✅ Data Portability – Request your data in a portable, machine-readable format
✅ Restrict Processing – Request that we limit how we use your data in certain circumstances
To exercise any of these rights, please contact us at:
📧 [[email protected]]
📍
We will respond to all verified requests within 30 days.
9. Third-Party Links
Our website does not contain links to third-party websites.
10. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our services after any changes constitutes your acceptance of the revised policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: (954)466-1811
Decon5 LLC
© 2020 Water Works
© 2020 Water Works